can you have a vps at Dallas and its ip at LA -- GVH has this

i purchased a vps with GVH sometime back location Dallas

with all the nuts in their service sudden service outages and many more, i just did i ip2location check at the ip2location.com

to my astonishment it showed that the ip is at LA.

when i raised a support ticket, after a few replies from both the sides (GVH and myself), Jon from GVH replied, "i was promised a server at Dallas and its there, no where it was written that i would be satisfied with ip2location pointing to Dallas"

this i rate as better service or better arrogance or what?

http://ift.tt/1dvHQ0Z