FYI: I've been using reversehosts.com for a little over a year, and despite a few hiccups, have been pretty satisfied. However on Tuesday morning one of my servers disconnected from the Internet (the server is up through serial console, it looks like the virtual network interface is disconnected - a seemingly simple fix). I've submitted multiple tickets and got 1 response 2 days ago, stating that they didn't see a problem (Although the problem is pretty easy to spot - a simple ping from the root console of the VM shows it has no network connectivity, ifconfig returns nothing).
Twitter suggest this isn't an isolated incident - a tweet from 6 days ago shows a server down for 3 days (at that time). My other servers are up and running fine (even on the same node), however with no communication (other than 1 "it's all fine" reply), this is markedly different from their communication/responsiveness levels in the past, and disturbing to see.
Until we get confirmation that they're healthy and available, you might want to avoid their services.
Jon.
http://ift.tt/1dvHQ0Z
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