I don't know how to describe my feeling now, a little sad story, am I wrong?

Here we start:

GMT+8 2014/07/29 0:07 When I was in bed checking my mobile, I got an email from uptimerobot said one of my vpses is offline.

Hi,

The monitor * (108.166..) is currently DOWN (Host Is Unreachable).

Uptime Robot will alert you when it is back up.

Cheers,

I checked it after get up, VPS was suspended because of unpaid, I was confused, there was no invoice mail in my mailbox, so I send a ticket to the provider--I'll call them [S] in the the remaining part of the story.

(It won't have any problem if [S] make invoice 7 days before period like other providers, sadly invoice GENERATE ON: 26, and the DUE DATE is 27. It won't have any problem if I received Invoice Created mail or Unpaid reminder mail, sadly I didn't receive any of them. )

After I submit this ticket, I got the reminder mail again. Yeah it's working again like it should be.

Later I sumit a new ticket to their billing apartment as request.

I showed screenshots from my side, no email, no delete records, not in the trash. [S] looks like just want to close the ticket if I don't clear the invoice, so I paid the invoice. [S] don't use a third part mail solution, so [S] should have a mail log. But [S] said they could not show the log after I paid, then my vps was deleted after that, not even ask me.

I would add second part later. Make popcorn ready, take a poll first

http://ift.tt/1dvHQ0Z