Warning, there will be nasty language here, im a pissed off australian dealing with vultr.
So vultr knows its lacking in bandwidth to its sydney locations, they have lots of customers complaining, and each week they say they are 'upgrading' and that issues are resolved... BULL SHIT.
I have tickets in which they Basically acknowledge that they dont have enough network capacity in sydney, yet if i goto 'deploy' i can still purchase a VM in sydney? Why the flying fuck are they still sellling in a sydney location that has packet loss and latency issues once every hour and then telling customers that its being resolved.
Its not being resolved, you said you would and you haven't.
As soon as i finally got vultr to acknowledge this i asked that my account be reimbursed, and the ticket has not been replied too for 27 hours, not too bad 27 hours, but considering that before i asked for reimbursement i would get a reply in maybe 12 hours or less, having to wait 10 hours between support replies being answered is fucking terrible, even though i reply 5 minutes after they do, they wont get back to me until the next day.
Again, i make a ticket about their network and they ask, "are you sure its us?", "can you provide a test to confirm" all the usual bullshit... so i just link them to their own forums and eventually they get the message > http://ift.tt/1vOmPnH
Anyone else jumping ship and asking for a refund?
http://ift.tt/1dvHQ0Z
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